Information Technology Process Management
CIS 2168 or a Data Structures class.
This course will require the use of Excel, Word, Power Point or Visio (or OpenSource equivalents). These tools will not be taught during the class, but you will be expected to learn how to use them on your own if you do not already know how to do so. Independent research and self-learning are important in IT industry.
Everyone will be expected to utilize excellent written and verbal communication skills. The Temple Writing Center is a resource available to you for improving your writing skills.
- Learn and apply Information System process, procedures, and techniques within an Information Technology organization.
- Utilize process management, service management, continuous improvement, and governance techniques to plan, record, report, and monitor progress of IT projects and services.
- Prepare the students for the Information Technology industry.